Privacy Policy | NHL Sport Canada

1. Introduction

NHL Sport Canada ("we," "our," or "us") operates the fantasy hockey strategy platform at nhlsportcanada.com. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our website. Our privacy practices comply fully with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and other applicable provincial privacy regulations.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering an account, submitting support requests, or configuring fantasy rosters. This includes:

Identification Data: Full name, email address, password, date of birth (for 18+ age verification), and province/territory of residence.
Usage Information: Data related to your roster configurations, strategy selections, tournament entries, and simulated AI chat widget interactions.
Technical and Cookie Data: IP address, browser type, device information, operating system, and details on cookie preferences (analytics and functional settings).

3. How We Use Your Information

We utilize the collected information for specific, legitimate business purposes related to our fantasy sports strategy service:

To set up and manage your user account, roster selections, and leaderboard ratings.
To verify your age eligibility (minimum 18 years) and regional location (Canada only).
To provide and improve customer support systems, including our simulated AI assistant widget.
To monitor website performance, secure platform interactions, and prevent collusive or fraudulent practices.
To distribute strategy news updates and product notifications (subject to your consent, which can be withdrawn at any time).

4. Data Sharing and Transfers

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our platform, managing databases, or conducting technical analytics. These providers are bound by strict confidentiality agreements and are permitted to use your data only as directed by us. We may also disclose information if required by law to comply with Canadian regulatory proceedings.

5. Data Security & Retention

We implement secure technical and organizational procedures, including encryption protocols, to protect your personal information from unauthorized access, loss, alteration, or disclosure. We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable Canadian record retention requirements.

6. User Rights (PIPEDA Compliance)

Under Canadian privacy guidelines, you have specific rights regarding your personal information:

Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request updates or corrections to inaccurate or incomplete account details.
Deletion: The right to request the deletion of your account and related personal data.
Consent Withdrawal: The right to adjust your cookie consent settings and promotional preferences.

To exercise any of these rights, please submit a written request to our privacy support officer at support@nhlsportcanada.com.

7. Age Restrictions

Our platform is designed strictly for adults. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an underage user has registered an account by bypassing our age gate validations, we will terminate the account and delete all related personal information immediately.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our technology stack, operational needs, or legal requirements. When updates are published, we will modify the date at the top of the policy page. We recommend reviewing this document periodically to stay informed about our data management practices.